Short course description

This course highlights the transformation in today’s companies towards smart services. Its aim is to provide you with tools, strategies and business models for a transformation to service-orientation.

What to expect

■ Service-oriented value creation in business
■ Design of data-based services and service ecosystems
■ Rapid service prototyping and testing
■ Service processes and service blueprints
■ Business models and value capture with smart services
■ Product-service transformation in industrial environments (Industry 4.0)