Service Management
28th – 29th January 2021 (online course) What to expect Service dominant logic of marketing and service design Service blueprint and service ecosystems Service processes and service operations management Rapid […]
28th – 29th January 2021 (online course) What to expect Service dominant logic of marketing and service design Service blueprint and service ecosystems Service processes and service operations management Rapid […]
2nd – 3rd March 2021 What to expect Process management Value adding processes Strategic and operative process management A practical insight in process oriented reorganisations Short course description In this […]
4th – 5th March 2021 What to expect Quality concepts, models and tools Excellence programmes in the industry Leading excellence Short course description In this course you will learn to […]
16th – 17th March 2021 What to expect Assessing ones personality Motivating employees Managing teams effectively Making effective decisionsShort course description Short course description In today’s business environments, employees from […]
What to expect Leading strategically Personal leadership styles Strategy stories and goal setting Short course description Learn how to lead your team to act towards achieving a common goal. In […]
25th – 26th March 2021 What to expect Managing the human risk and avoiding unethical behavior in organizations Analysing the ecological crisis and managing the grand transition Understanding the changing […]
Helia Burgunder is a C-Level executive bringing more than 27 years of experience with leading corporations in the ICT industry, in Switzerland and Europe, successfully spearheading cross-functional operations in large […]
Short course description The focus of the course is to provide participants with an introduction to accounting basics. It highlights the role of financial and managerial accounting for effective decision-making […]
Short course description This course covers the fundamental building blocks of financial decision-making. It focuses on financial markets and how they are shaped by digitalization. Furthermore, it deals with strategic […]
Short course description The aim of this course is to provide participants with a hands-on understanding of the design and use of common management control systems. This includes discussion of […]
Short course description This course introduces participants to Fintech, the emerging world of applications, concepts, developments, business models and companies at the interface of Finance and Technology. It covers the […]
Short course description The business environment is digital! The growing connectivity of people, machines, and businesses has changed our daily business. In order to keep up and stay competitive, companies […]