This course highlights the transformation in today’s companies towards smart services. Its aim is to provide you with tools, strategies and business models for a transformation to service-orientation.
Service-oriented value creation in business
Design of data-based services and service ecosystems
Rapid service prototyping and testing
Service processes and service blueprints
Business models and value capture with smart services
Product-service transformation in industrial environments (Industry 4.0)
Top speakers
Dr. Jürg Meierhofer, Zurich University of Applied Sciences and data innovation alliance
What our students said
Very inspiring
Insights into daily challenges
I had the chance to get new tools
Subject Area Co-ordinator
Prof. Dr. Sascha Götte, Lucerne University of Applied Sciences & Arts
