In this course you will get the necessary tools to transfer strategic & operational process management to your own business. Additionaly, you get to know and identify success factors and hurdles for a sustainable implementation of Operational Excellence.
Process management
Value adding processes
Strategic and operative process management
A practical insight in process oriented reorganisations
Top speakers
Prof. Dr. Thomas Friedli, University of St. Gallen
Dr. Lüder Tockenbürger, PRO4S & Partner GmbH
What our students said
Practical insights
Wealth of industrial experience
Very insightful course
Subject Area Co-ordinator
Prof. Dr. Thomas Friedli, University of St. Gallen
